GO BACKGoBack To
Home Page

Technical Support via E-Mail

As a service to our customers we are providing technical support viae-mail. Before you leave a question, please be sure to read our frequentlyasked questions section. To leave a question click on the links below.Please send your question to one of the two technicians. Questions sentto both technicians will not be answered by either technician.

Please leave the following information so we can best help you:

    Name
    Phone Number
    Scanner Model
    Operating System (WINDOWS 95, Windows 3.X, MACINTOSH System 7.X.X,etc.)
    Complete description of the problem or question

Please note: we will be unable to respond to messages sent from outsideNorth or South America. If you are outside of our service region, you shouldfind support from our Asian web site at <www.otap-oregon.org.tw>or our European web site at <www.mustek-europe.com>.Or better yet, click here to see a world mapthat will take you to the appropriate web site when you click on your country.

Due to the extreme volume of e-mail requests it may take a few daysto reply to your question. If you need more immediate technical support,please call our Technical Support Department at (714) 247-1300.